:root{color-scheme:light;--bg: #f5f6f8;--panel: #ffffff;--line: #e4e7ec;--text: #1a1d23;--muted: #6b7280;--accent: #2563eb;--green: #16a34a;--red: #dc2626;--amber: #d97706}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px}h2{margin:0 0 12px;font-size:20px}h3{margin:0;font-size:15px}h4{margin:14px 0 6px;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}a{color:var(--accent)}.muted{color:var(--muted)}.small{font-size:12px}.pad{padding:16px}.spacer{flex:1}input,select,textarea,button{font-family:inherit;font-size:14px;padding:6px 8px;border:1px solid var(--line);border-radius:6px;background:var(--panel);color:var(--text)}textarea{width:100%;resize:vertical}input.wide{width:100%;min-width:160px}button,.btn{cursor:pointer}button:hover:not(:disabled),.btn:hover{background:#f0f2f5}button:disabled{opacity:.5;cursor:not-allowed}button.primary{background:var(--accent);border-color:var(--accent);color:#fff}button.primary:hover:not(:disabled){background:#1d4fd8}button.danger{color:var(--red)}.btn{display:inline-block;padding:6px 10px;border:1px solid var(--line);border-radius:6px;background:var(--panel);text-decoration:none;color:var(--text)}.nav{display:flex;gap:4px;align-items:center;padding:8px 16px;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5;flex-wrap:wrap}.nav a{padding:6px 10px;border-radius:6px;text-decoration:none;color:var(--text)}.nav a.active{background:#e8efff;color:var(--accent);font-weight:600}.brand{margin-right:12px}.pill{display:inline-block;min-width:18px;padding:0 6px;border-radius:9px;background:var(--red);color:#fff;font-size:11px;text-align:center}.main{padding:16px;max-width:1400px;margin:0 auto}.table-wrap{background:var(--panel);border:1px solid var(--line);border-radius:8px;overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:8px;border-bottom:1px solid var(--line);white-space:nowrap}td{padding:6px 8px;border-bottom:1px solid #f0f2f5;vertical-align:top}.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:16px 0 10px}.toolbar h2{margin:0 auto 0 0}.card{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:14px;margin-bottom:16px}.card header{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:10px}.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(380px,1fr));gap:16px}.grid2 .card{margin-bottom:0}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}.kpi{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:12px}.kpi-value{font-size:28px;font-weight:700}.kpi-label{color:var(--muted);font-size:12px}.kpi-hint{color:var(--muted);font-size:11px;margin-top:2px}.kpi.red .kpi-value{color:var(--red)}.kpi.amber .kpi-value{color:var(--amber)}.bar-row{display:grid;grid-template-columns:120px 1fr 36px;gap:8px;align-items:center;margin:5px 0}.bar-label{font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bar-track{background:#eef0f3;border-radius:4px;height:10px}.bar-fill{height:10px;border-radius:4px;min-width:2px}.bar-n{font-size:12px;text-align:right}.spark{display:flex;gap:4px;align-items:flex-end;height:120px}.spark-col{flex:1;display:flex;flex-direction:column;align-items:center;height:100%}.spark-bars{flex:1;width:100%;display:flex;gap:1px;align-items:flex-end}.spark-bar{flex:1;min-height:1px;border-radius:2px 2px 0 0}.spark-bar.in{background:var(--accent)}.spark-bar.out{background:#9bb8f5}.spark-bar.lead{background:var(--green)}.spark-x{font-size:10px;color:var(--muted);margin-top:2px}.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin:0 3px 0 8px}.dot.in{background:var(--accent)}.dot.out{background:#9bb8f5}.badge{display:inline-block;padding:1px 7px;border-radius:9px;font-size:11px;background:#eef0f3;color:#374151}.badge.green{background:#dcfce7;color:#166534}.badge.red{background:#fee2e2;color:#991b1b}.badge.amber{background:#fef3c7;color:#92400e}.badge.blue{background:#dbeafe;color:#1e40af}.error{background:#fee2e2;color:#991b1b;padding:8px 10px;border-radius:6px;margin:8px 0}.note{background:#fef3c7;color:#92400e;padding:6px 10px;border-radius:6px;margin-bottom:6px;font-size:12px}.inbox{display:grid;grid-template-columns:320px 1fr;gap:12px;height:calc(100vh - 100px);min-height:480px}.inbox-list,.inbox-thread{background:var(--panel);border:1px solid var(--line);border-radius:8px;overflow-y:auto}.inbox-filters{padding:10px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:8px;position:sticky;top:0;background:var(--panel)}.chips{display:flex;gap:4px;flex-wrap:wrap}.chip{padding:3px 10px;border-radius:12px;font-size:12px}.chip.on{background:var(--accent);border-color:var(--accent);color:#fff}.conv{padding:10px;border-bottom:1px solid #f0f2f5;cursor:pointer}.conv:hover{background:#f8f9fb}.conv.sel{background:#e8efff}.conv-top{display:flex;justify-content:space-between;gap:8px}.conv-preview{color:var(--muted);font-size:12px;margin:3px 0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-tags{display:flex;gap:6px;align-items:center}.thread{display:flex;flex-direction:column;height:100%}.thread-head{display:flex;justify-content:space-between;gap:8px;padding:10px 14px;border-bottom:1px solid var(--line);flex-wrap:wrap}.thread-head .actions{display:flex;gap:6px;align-items:flex-start}.thread-body{flex:1;display:grid;grid-template-columns:1fr 220px;min-height:0}.msgs{overflow-y:auto;padding:14px}.msg{margin:8px 0;display:flex;flex-direction:column}.msg.in{align-items:flex-start}.msg.out{align-items:flex-end}.bubble{max-width:75%;padding:7px 11px;border-radius:10px;white-space:pre-wrap;word-break:break-word}.msg.in .bubble{background:#eef0f3}.msg.out .bubble{background:#dcf8c6}.msg .meta{margin:2px 4px}.side{border-left:1px solid var(--line);padding:10px 12px;overflow-y:auto}.side dl{margin:0}.side dt{font-size:11px;color:var(--muted);margin-top:8px}.side dd{margin:0}.composer{border-top:1px solid var(--line);padding:10px 14px}.composer-row{display:flex;gap:8px;align-items:flex-end}.login{max-width:320px;margin:15vh auto;background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:20px}@media (max-width: 800px){.inbox{grid-template-columns:1fr;height:auto}.inbox-list{max-height:40vh}.inbox-thread{min-height:70vh}.thread-body{grid-template-columns:1fr}.side{display:none}.grid2{grid-template-columns:1fr}}